Servizio clienti | Assistenza tecnica e ricambi presse

Services

Fast and effective performance always at customer's service

Our services

Efficient before and after the sale

The production of our die casting machines is entirely made in Italy, ensuring customers the utmost attention to detail and superior efficiency, from the construction and sale of spare parts to after-sales assistance

Remotely or through a direct visit to the production lines, we manage over 2700 die casting machines in more than 40 countries around the world, aiming to give quick answers and adequate solutions to customer satisfaction.

Remotely or through direct visits to production facilities, we operate more than 2700 diecasting machines in more than 40 countries around the world, aiming to provide quick answers and adequate solutions to customer satisfaction.

Exclusive benefits

We put your satisfaction first

Customer satisfaction does not only arise from the supply of quality systems, but also from the excellent services offered. This is why we are by your side throughout the life of the die casting plant

Experience and competence always at disposal

Colosio is at the customer's side throughout the life of the die casting machine with an after sale service designed to act promptly, from remote control to direct technical interventions. Thanks to the possibility of customizing the software, the constant updating of the systems and the ability to deal with requests in real time, the after sale service reduces machine downtime, ensuring quick solutions and greater production efficiency.

Always connected
to your machines

The teleservice for all die casting machines allows to monitor and verify the operation of the entire process in real time. In the event of malfunctions, Colosio's technicians have the opportunity to intervene quickly by connecting to the machine, to identify the source of the problem and solve it in a short time. Remote assistance and teleservice thus make it possible to support the customer and minimize downtime, constantly and directly.

Fast delivery
of each component

The large Colosio warehouse has stock spare parts and accessories for all the machines, to ensure constant and immediate availability of supply. This allows the company to meet the growing market demand, with minimal and competitive delivery times.